Live at Sturgis
Privacy Policy
Effective July 27, 2026
What we collect
When you sign in, we receive basic account information from Google or Apple, such as your account identifier, email address, and available display name. We store your saved plan, preferences, correction reports, notification choices, and the device subscription needed to deliver alerts you enable.
Location
Location is requested only when you use nearby discovery or the Rally Map. It is used on demand to show nearby places and your position. Live at Sturgis does not intentionally build a history of your movements or request background location.
How information is used
We use information to provide the schedule, Rally Map, My Plan, ride details, account support, event reminders, saved-event changes, and important operational alerts. Aggregated usage may be used to improve coverage and report overall engagement without sharing an individual rider's itinerary or location history.
Support requests
When you use the support form, we collect the email address you provide, the help category you select, and your message so we can respond and resolve the request. If you are signed in on the website, we may associate the request with your Live at Sturgis account. Support requests are private, are not used for advertising or analytics, and are automatically deleted when their 180-day retention deadline passes unless they are deleted earlier through a verified account-deletion request or must be retained longer for a documented security or legal obligation.
Rally Exchange messages and images
Rally Exchange uses private, account-protected conversations instead of displaying a poster's phone number or email address. We store conversation participants, text messages, optional uploaded images, read timestamps, block records, and reports so participants can communicate and the service can prevent abuse. Uploaded images are resized, converted, and stripped of embedded metadata before private storage. Only the two participants can normally open a conversation. The operating team can review conversation content only after a participant reports that conversation, or when access is reasonably required for a documented security or legal obligation. Message content is not used for advertising or analytics.
Sponsor inquiries
When a business requests sponsor availability, we collect its organization name and business email so we can verify the organization, confirm availability, and respond about the requested campaign. Submitting an inquiry does not create a charge or activate advertising. Sponsor contact information remains private to the operating team and can be deleted when the inquiry is closed.
Sponsor delivery measurement
For an active sponsor campaign, Live at Sturgis may record an aggregate impression when a sponsor card is displayed and an aggregate outbound action when its call-to-action is selected. These records contain the campaign, placement, and platform only. They do not contain a rider account identifier, precise or approximate location, Advertising ID, My Plan data, or cross-app tracking information.
Account-deletion confirmation
When account deletion is completed, Live at Sturgis uses Resend as an email delivery provider to send one confirmation message. Resend processes the recipient address, message content, and delivery metadata and retains email data for 30 days. This email is used only for account management; receiving, open tracking, click tracking, advertising, and marketing are disabled.
Service providers and external links
Live at Sturgis uses Supabase for authentication and data storage, Vercel for hosting, Mapbox for maps, and web-push infrastructure for opted-in notifications. Directions and official event links may open third-party services with their own privacy practices.
Technical and diagnostic data
When you use the app or first-party website, our service providers may briefly process and retain IP-derived approximate location, device and browser information, request paths and search parameters, and related diagnostic information for service delivery, security, rate limiting, reliability, and troubleshooting. We do not use this information for advertising or build a precise location history.
Security and sharing
We use encrypted network connections and access controls appropriate to the service. We do not sell personal information. Service providers process data only to operate Live at Sturgis, and aggregated reporting is designed not to reveal an individual rider's plan or movement history.
Retention and deletion
Account information is retained while the account is active and as reasonably needed for security, support, and legal obligations. Signed-in riders can initiate permanent account deletion directly from Settings. A public deletion request is also available at liveatsturgis.com/delete-account. We complete verified requests within seven calendar days and confirm completion. We delete the sign-in account, profile, My Plan, preferences, push subscriptions, account-linked analytics, rider submissions, private Exchange conversations and images, and public events created solely from those submissions. Deleting either Exchange participant removes the related private conversation for both participants. Sign in with Apple authorizations are revoked when applicable. We retain only limited records that are legally required or reasonably necessary for security or fraud prevention, and we do not retain them for advertising.
Your choices
You can deny location access and choose an area manually. You can deny or disable notifications and continue using the schedule, map, rides, and My Plan. You can sign out or request account deletion at any time.
Contact
Questions or privacy requests: corey.campbell19@gmail.com.