Rider support
Need help?
For sign-in, schedule, map, notification, or account-deletion help, send the operating team a private support request. During the rally, include the page you were using and what you expected to happen.
Send a support request
No email-app sign-in is required. Enter an address where we can reply.
Requests are private, are not used for advertising or analytics, and are deleted after their 180-day retention deadline. Privacy details
Safety note
Live at Sturgis is an independent event guide, not an emergency service. Call 911 for emergencies and follow official law-enforcement, weather, road-closure, and event-organizer instructions.